Location: Montreal, QC
Position: Full-Time Team Lead
Adidas is seeking a motivated and dedicated individual to join its team as a Full-Time Team Lead at the Adidas Originals Store in Montreal. This leadership role provides an exciting opportunity to guide hourly associates in their day-to-day activities, ensuring excellent customer service and supporting store goals such as sales, profitability, and operations.
Key Responsibilities
- Lead the daily operations of the store, guiding the activities of hourly associates to ensure customer satisfaction and maximize sales.
- Provide positive reinforcement to associates, fostering momentum and helping them reach their full potential.
- Conduct one-on-one or group training sessions for Sales Associates on product knowledge, job duties, and store policies.
- Assist with the hiring process, including completing documentation for applicants and new hires.
- Work with the management team to display merchandise effectively, including clothing, footwear, and accessories, to attract customers and boost sales.
- Use customer service, training, and communication tools to develop associates and align with store goals.
- Oversee merchandise displays, either by following store management’s plan or creating new setups.
- Help manage staffing and labor cost control to maintain efficiency.
- Attain proficiency with the point of sale system and ensure policies and procedures are followed.
- Complete regular sales transactions, including handling cash, credit, and checks.
- Participate in product ticketing and verify paperwork against received items.
- Assist with moving products from the stockroom to the sales floor as needed.
- Monitor sales floor activity and maintain the flow of stock.
- Communicate with management about product levels, floor changes, shipments, and markdowns.
- Perform sales, customer service, and merchandising duties, leading by example and ensuring staff coverage.
- Direct and assist in maintaining store cleanliness and upkeep.
Knowledge, Skills, and Abilities
- Must demonstrate the competencies required for the role.
- Ability to follow instructions provided in written, oral, or diagram form.
- Problem-solving skills to manage standardized situations involving multiple variables.
- Proficiency in MS Word, Excel, Outlook, and point-of-sale systems.
- Strong judgment and decision-making skills.
- Ability to perform basic math, including addition, subtraction, multiplication, and division.
- Excellent verbal and written communication skills.
- Flexibility to work a varied schedule, including evenings, weekends, and statutory holidays. Willingness to work overtime during peak sales periods (e.g., Thanksgiving, Christmas, Easter, Back-to-School).
- Regularly required to talk, hear, stand, walk, use hands, and reach with arms. Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
- Ability to lift and/or move up to 12 kg frequently and up to 34 kg occasionally.
Qualifications
- Must have or be pursuing a high school diploma or GED.
- Three to six months of retail experience is preferred.
Why Work with Adidas?
At Adidas, we promote a culture of winning, where both physical and mental strength are key. We value behaviors like courage, ownership, innovation, teamwork, integrity, and respect. Employees are empowered to take initiative, collaborate effectively, and contribute to a culture of inclusion and diversity. Adidas is committed to an equal opportunity workplace free from harassment and discrimination, ensuring accommodations are available to all candidates during the recruitment process.
How to Apply
If you're ready to take on a leadership role in a dynamic retail environment, apply today to become a Full-Time Team Lead at the Adidas Originals Store in Montreal. Join a winning team and contribute to the growth and success of the brand.
Apply now to take the next step in your career with Adidas!
